Whether your field workers service business or residential customers, reliable field service and delivery is assured with Agentek’s Mobility Results Management solutions. Designed to fully connect your mobile workers to the backend resources they need, our solutions are transforming field service organizations every day into best-in-class business models.
Agentek’s Field Service solution generates detailed work orders that include customer, inventory, and other critical data. Most importantly, workers can access additional data from backend systems right from their mobile devices, such as repair history, system and equipment diagrams, and even out of network coverage, upload data and capture customer signatures. More> >
The faster your field worker arrives, the happier your customer will be. Agentek’s Workforce Optimization assures that skilled technicians arrive at originally scheduled times. This dynamic scheduling solution optimizes your routes and schedules based on technican skill sets, travel time, SLAs, onboard parts, and other performance-based metrics. Even better, it swiftly recalculates your schedules when the unforeseen occurs. More> >
If your company also delivers expensive equipment, now you can keep track of this valuable inventory even when it’s miles away in a delivery truck. Agentek’s Automated Vehicle Location solution uses GPS-based technology to monitor each vehicle in your fleet, driving behavior, route status, and more. More> >
Your customers are in a hurry to complete transactions so they can return to running their businesses. With Agentek’s Proof of Delivery solution, drivers can electronically capture signatures, handle payment transations, and other customer account actions right at the point of delivery. More> >
