Mobility Results Management Overview
Breakthrough Results Happen Here.

A real increase in completed work orders. Less dispatch staff needed. And more service revenue redirected back to profit. Every day, Agentek customers achieve these desired results in their field service and delivery fleet operations – and you can, too, with an Agentek Mobility Results Management solution.

Designed to close the costly gaps in knowledge and communication between your field workforce and backend systems, our solutions dramatically transform the pace and quality of your field service. “Always Real Time” access to the enterprise systems field workers need, where and when they need it, nets your organization:

Our Mobility Results Management solutions can be deployed separately or together for a fully connected mobile workforce:

Field Service Trying to keep on top of paper-based work orders? Discover the time and cost-whittling benefits of Agentek’s Field Service work order automation. Shortens job times and improve first time fix rates with detailed work orders, turn-by-turn directions to job sites, and field worker access to customer information, repair history, parts management, and more. Is your field worker out of network coverage? No problem – the application continues to run while workers resolve orders, track parts and labor, and capture signatures.	Workforce Optimization Two field reps called in sick and one’s stuck in traffic, but it won’t affect your customers when you use Agentek’s Workforce Optimization. Our dynamic route scheduling module collects work order, service routes, technician skill sets, and more to generate optimized route delivery schedules, and to swiftly change them when the unplanned for occurs. The key to meeting SLAs, decreasing driver windshield time, and reducing expensive back office staff.
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Automated Vehicle Location/Telematics Reduce fuel, insurance, maintenance costs, and even the number of vehicles in your fleet. Agentek’s Automated Vehicle Location solution gives you real-time visibility of every vehicle in your fleet. Now you can instantly spot avoidable costs like route deviations, unauthorized mileage, erratic driver behavior, and more.	Proof of Delivery Eliminate hours of tedious record-keeping and the associated overhead. With Agentek’s wireless, paperless route accounting solution, your drivers can handle these activities right at the point of delivery. Two-way connectivity allows mobile workers to quickly capture proof of delivery and conduct invoicing, payments and more from the field.
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