The Strategic Impact of Real-Time Service Innovation

So, just exactly how do you reduce unpredictable field service costs? Are mobile technologies really the answer to this common business challenge? If so, which ones? Get concrete answers to these questions and more by industry professionals from Agentek, AT&T, Motorola, and Integrated Solutions Magazine.

Key takeaways

• Fielding the unexpected with real-time field worker & back office interaction
• How today’s real time mobile technology is shortening service time, increasing completed work orders, and boosting customer retention rates

Speakers

• Ken Congdon, Editor-In-Chief, Integrated Solutions Magazine
• Igor Glubochansky, Marketing Director, Industry Solutions, AT&T Enterprise Business Services
• John Pomerleau, Enterprise Mobility Business, Industry Solutions Group Director, Motorola, Inc.
• Brian Justiss, Regional Sales Executive, Agentek