Welcome to Agentek’s extensive library of field service best practices, our company brochures, and more! All in one convenient location, we encourage you to bookmark this page for future reference or forward to a friend.

Podcasts

• Trane: Recommendations from their Service Mobility Project
   

Webcasts

• Protection One: Creating a Successful Customer Experience with Mobility
   
• Trane: Empower Your Workforce with Mobility
   
• Measurement Matters:  Why Vehicle Telematics Can Yield Remarkable Savings in Today's Economy
   
• Routing & Scheduling Best Practices - In Eighteen Minutes! 
   
• The Strategic Impact of Real-Time Service Innovation 
   
• IKON Office Solutions: Best Practices in Field Service Automation
   
• Building the Business Case for Service Mobility Excellence  
   
• Best Practices in Mobilizing Field Service and Asset Management for Manufacturers    
   
• The Ferrellgas Advantage: Accelerated Service Delivery With Mobile Technology  
   
• Cost-Effective Service Strategies That Boost The Bottom Line  
   
• Cardinal Logistics: Improving Customer Service with Real-Time Mobility  
   
• Changing the Mobile Enterprise Business Model in Fleet Management
   

Brochures

• Corporate Profile (pdf)
   
• Agent Field Service (pdf)
   
• Workforce Optimization (pdf)
   
• Agent Fleet (pdf)

White Papers and Research Reports

• Making Money via Mobile Field Service
   
• Mobile Field Service 2007 and Beyond
   
• Best Practices in Mobile Field Service
   
• Location-Based Services in Mobile Field Service
   
• The Emergence of the 'Chief Service Officer'
   
• The Service Revolution in Global Manufacturing Industries
   
• The Advantages of Mobility for Fleet Management