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COMPANY : OVERVIEW
COMPANY |
About UsAgentek is a leading provider of real-time, mobile field service software and scheduling optimization solutions that enable businesses to achieve a predictable, reliable and repeatable customer experience from commitment to service fulfillment in real-time.EXPERIENCE, KNOWLEDGE, and TECHNOLOGY for MAXIMIZING BUSINESS Founded in 1995 and certified as a Minority Business Enterprise, Agentek offers rapid deployment of a complete portfolio of industry-specific, mobile field service software and scheduling optimization solutions and best practices based on years of enterprise mobility experience. Organizations of all sizes can use Agentek's software solutions to reduce total cost of ownership, drive productivity and efficiency, respond to customers’ demands in real-time, and create collaborative networks for their extended field force. Agentek has leveraged our extensive experience to deliver best-in-class mobile and scheduling optimization software solutions to empower every aspect of business operations, in a diverse range of industries. These include such markets as Home Services, Electronics, Medical/High Tech Equipment, Telecommunications and Cable, Transportation & Logistics, Capital Equipment, OEM Services, Utilities, Office Equipment and 3rd Party Services. Agentek builds success by working closely with our customers to deploy end-to-end mobile field service and workforce optimization solutions based on industry best practices and tailored to their specific business needs. Executive Leadership Team: With diverse backgrounds and experiences, our executives provide strong leadership both within Agentek and within the larger, emerging mobile marketplace.
Van Nguyen - Founder & Chief Technology Officer Jon VerSteeg - Chief Financial Officer Paul King - Vice President, Products and Engineering Erik Anderson - Vice President, Sales Christopher Hale - Vice President, Marketing |
FROM THE CEO "The key to service excellence is the ability to adjust quickly to changing business conditions, ensuring that the right person with the right skills goes to the right job at the right time. Customers turn to Agentek to solve the two greatest inefficiencies that plague field service operations: responding in real-time to unexpected problems, and eliminating the large amount of time consumed by working the internal systems rather than working for customers. Mitigating these two problems dramatically cuts costs, improves technician productivity and improves service levels." ~ Jeff Jarvis President & CEO   |